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Marketplaces & e-commerce

Know the people behind every seller account

Marketplaces grow when buyers trust the sellers. Yimi helps you verify the individuals who open and run seller and merchant accounts, before they list products or receive payouts.

New request

Example Marketplace would like to verify your identity for seller onboarding.

Business console

Seller onboarding · SIM-4418

Awaiting applicant
  • Consent recorded
  • Document image quality
  • Identity data match

Audit record

  1. 09:40Verification requested · seller onboarding
Demonstration with a fictitious business and a synthetic person.

The challenge

Anonymous seller accounts leave buyers, and your platform, exposed when something goes wrong with an order.

  • Seller sign-up is self-service, so the person behind an account may never have been checked.
  • Sellers removed for breaking your rules can try to return under a new account.
  • Changes to payout details are a sensitive moment that deserves a fresh check.

Who you onboard

The people marketplaces & e-commerce businesses need to verify

  • Individual sellers

    People selling new or second-hand goods through your platform.

  • Merchant owners and directors

    The individuals who represent a registered business on your marketplace.

  • Account administrators

    Staff authorised to change listings, prices or payout details for a store.

Example workflow

How it works with Yimi

A typical onboarding journey for this industry, configured with Yimi.

  1. 1

    Verify at seller onboarding

    A verification is created when a seller applies, with the purpose of seller onboarding.

  2. 2

    Seller consent

    The seller agrees to the check from their phone before their store is approved.

  3. 3

    Document capture

    Guided capture of the seller's identity document, without uploads to email or chat.

  4. 4

    Identity data match

    Provider-backed matching of the seller's identity details.

  5. 5

    Re-verify before payout changes

    A new verification before bank details change keeps payouts with the verified person.

Business outcomes

What it means for your business

  • Trust and safety teams review one record per seller instead of piecing together emails.
  • Each seller account is linked to a verified individual and an outcome your team can review.
  • Verification fits into the seller sign-up you already run, without a separate tool.

Capabilities

Capabilities for this workflow

Verifying a seller's identity does not confirm the authenticity of the goods they sell; your marketplace policies still apply.

  • Purpose-bound verification requests
  • Seller consent on mobile
  • Outcome and audit record
  • Identity document capture
  • Identity data matching
  • Business registry checks

Explore Yimi for marketplaces & e-commerce

Request a demo to see Yimi configured for your onboarding journey, volumes and markets.