Telecommunications
Register subscribers the same way in every channel
Mobile operators and resellers register subscribers in stores, through field agents and online. Yimi gives every channel one identity journey, so each SIM and contract is linked to a verified person.
Example Mobile would like to verify your identity for subscriber registration.
Business console
Subscriber registration · SIM-3390
- Consent recorded
- Document image quality
- Identity data match
Audit record
- 09:40Verification requested · subscriber registration
The challenge
Subscriber registration happens across many channels, and the quality of identity checks often depends on who is behind the counter.
- Field agents and resellers capture documents in different ways, making records hard to compare.
- Online SIM and contract orders need identity checks without anyone present to see the document.
- Registration data typed by hand is a frequent source of mismatched subscriber records.
Who you onboard
The people telecommunications businesses need to verify
Prepaid subscribers
Customers registering a SIM in a store, at a kiosk or with a field agent.
Contract customers
Applicants for postpaid plans and devices who sign up online or in store.
Agents and dealers
Third-party sellers who register subscribers on the operator's behalf.
Example workflow
How it works with Yimi
A typical onboarding journey for this industry, configured with Yimi.
- 1
Start in any channel
Store staff, an agent's app or your online checkout creates a verification with the purpose of subscriber registration.
- 2
Consent and capture on the subscriber's phone
The subscriber agrees and captures their identity document with guidance on framing and glare.
- 3
Selfie and identity checks
A selfie and identity data checks confirm the subscriber is the person named on the document.
- 4
Activate or refer
Your systems receive verified, failed or review, so a SIM or contract is activated only when the outcome allows.
Business outcomes
What it means for your business
- Every channel follows the same verification steps, so records from stores and agents look alike.
- Online orders include a recorded identity check without a courier or store visit.
- Dealer oversight improves because each registration shows who verified the subscriber and how.
Capabilities
Capabilities for this workflow
Subscriber registration rules differ by country. Yimi supports your registration process; it does not determine which rules apply to you.
- Purpose-bound verification requests
- Applicant consent on mobile
- Outcome and audit record
- Identity document capture
- Selfie capture and native face matching
- Liveness detection
- Identity data matching
Explore Yimi for telecommunications
Request a demo to see Yimi configured for your onboarding journey, volumes and markets.